If you’re stuck with outdated machines, confusing fees, or poor support, it’s worth exploring a better option. This guide covers everything you need to know to make the switch without disruption.
Why Businesses Switch Card Machine Providers
Many businesses switch providers because of poor customer service, outdated technology, or unexpected costs. According to a report from the British Retail Consortium, transaction fees have been rising, making it even more critical to choose the right provider.
Common Problems with Card Machine Providers
If any of these sound familiar, it’s time to explore a better option.
What to Look for in a New Provider
Before switching, consider these key factors:
Transparent Pricing
Many providers advertise low rates but add hidden costs for PCI compliance, refunds, or even access to basic features. The UK Finance Annual Payments Report highlights how card payment fees impact small businesses, making it crucial to understand exactly what you’ll be charged.
Fast and Reliable Transactions
Slow payments frustrate both staff and customers. A provider with secure, fast processing reduces waiting times and prevents technical issues at checkout.
Easy Setup and Ongoing Support
Switching should be stress-free. A good provider offers plug-and-play devices and 24/7 customer support. According to Small Business UK, having fast, reliable support is one of the most important factors for businesses selecting a payment provider.
If you’re comparing options, check out our in-depth provider comparisons:
How to Switch Without Losing Sales
Switching should not disrupt your business. Follow these steps for a smooth transition.
Step 1: Check Your Current Contract
Review your agreement for exit fees or notice periods. Some providers charge termination fees, so it’s important to weigh those against potential savings.
Step 2: Choose Your New Provider
Research providers that fit your needs. Look for transparent pricing, fast transactions, and 24/7 customer support. If you’re switching due to high fees or poor service, yetipay offers a hassle-free alternative with no hidden costs.
Still deciding? These comparisons might help:
Step 3: Order and Set Up Your New Machine
Once you choose a provider, they should send you a ready-to-use device. yetipay terminals arrive pre-configured, so you can start taking payments straight away.
Step 4: Run Both Machines Temporarily
To avoid downtime, keep your old machine active until the new one is fully set up. This ensures that payments continue smoothly.
For a detailed guide on how to switch without disruption, visit our guide to avoiding downtime when switching.
Step 5: Cancel Your Old Provider and Return Equipment
Once you’re happy with your new setup, contact your old provider to cancel the service. Some providers require you to return rented devices, so check their terms to avoid extra charges.
Why yetipay Makes Switching Simple
yetipay is designed to make payments easier, without the hassle of hidden fees or long-term contracts. Here’s how we compare:
Success Stories: Businesses That Switched to yetipay
Many businesses have already switched to yetipay and are seeing the benefits.
One café owner, Sarah, shared her experience:
“We switched from Worldpay and immediately noticed the difference. No more waiting on hold for hours, and our fees are much lower. The transition was seamless.”
James, a retail business owner, had a similar experience:
“Dojo kept increasing our fees unexpectedly. yetipay offers predictable pricing, which helps us plan better.”
If you’re still weighing your options, read our in-depth provider comparisons:
Final Thoughts: Is It Time to Switch?
If you’re experiencing slow support, high fees, or outdated devices, now is the time to switch. yetipay makes the process easy with simple pricing, no long-term contracts, and reliable support.
Find out how switching to yetipay can benefit your business by visiting our switching guide.
Switching doesn’t have to be complicated. With the right provider, it’s a simple step toward better service, lower costs, and smoother transactions.
