In this guide, we’ll compare yetipay and SumUp in pricing, features, support, and overall value—helping you decide which provider is the better fit for your business.
If you’re also considering Square or Dojo, check out our detailed comparisons:
Who Are yetipay and SumUp?
yetipay: Built for Businesses That Want Reliability and Support
yetipay is designed to provide businesses with fast, reliable transactions and dedicated support. Whether you’re running a café, a retail shop, or a service business, yetipay ensures you can accept payments without unnecessary complications.
SumUp: A Simple Option for Startups and Micro-Businesses
SumUp is a popular choice for sole traders and small businesses that want a low-cost, entry-level solution. It offers a pay-as-you-go pricing model, making it accessible to businesses that only take occasional card payments.
yetipay vs SumUp: Key Differences
While SumUp is an accessible option for startups, businesses that process card payments regularly may find yetipay’s superior support and reliability more beneficial.
Pricing and Fees: How Do They Compare?
Understanding the cost of your payment provider is crucial, especially with rising transaction fees impacting small businesses. The British Retail Consortium recently highlighted how hidden fees can eat into business profits.
yetipay’s Transparent Pricing
yetipay offers fixed, transparent pricing, so businesses always know what they’re paying. There are no hidden charges for PCI compliance, refunds, or customer support.
SumUp’s Pay-As-You-Go Model
SumUp operates on a no-monthly-fee model, charging businesses per transaction. While this can be cost-effective for occasional users, businesses that take frequent payments may find these costs add up quickly.
If you’re looking for stable pricing without unexpected fees, yetipay’s full pricing guide breaks everything down clearly.
Hardware and Payment Experience
A card machine should be fast, reliable, and easy to use. Slow transactions can cause queues and frustrate customers.
yetipay’s High-Performance Terminals
yetipay offers sleek, modern devices that process transactions instantly, keeping business operations running smoothly.
SumUp’s Basic Card Readers
SumUp’s devices are affordable but limited in features. While they work for small-scale operations, businesses that require faster payments and more robust hardware may prefer yetipay’s solutions.
If you’re looking to upgrade your payment system entirely, our guide to switching card machines outlines what to consider.
Customer Support and Business Support
No one wants to deal with technical issues alone, especially during busy trading hours.
yetipay’s 24/7 Real-Person Support
yetipay provides round-the-clock customer support via phone, chat, and email. When issues arise, businesses get help instantly from real people.
SumUp’s Limited Support Availability
SumUp primarily offers email support, with no dedicated account managers or real-time phone assistance. For businesses that rely on consistent service and quick resolutions, this can be a major drawback.
Scalability: Can They Grow With Your Business?
For businesses that plan to expand, having a provider that offers scalable tools and features is essential.
yetipay: Designed for Growth
yetipay provides advanced features, including faster payment processing, integration options, and dedicated business support, making it a great choice for growing businesses.
SumUp: Best for Micro-Businesses
SumUp is ideal for businesses that don’t process many card payments, but its lack of advanced tools means it may not be suitable for companies looking to scale.
Security and Compliance
With increasing concerns about payment security, businesses need a provider that ensures compliance with PCI regulations and robust fraud protection.
The UK Payment Markets Report emphasises the growing need for secure, efficient transactions.
yetipay’s Secure Transactions
yetipay ensures all transactions meet PCI compliance standards with built-in fraud protection.
SumUp’s Basic Security Features
SumUp provides standard security protections, but its lack of dedicated fraud prevention tools may be a concern for businesses handling higher transaction volumes.
Final Verdict: Which Provider is Right for You?
If you run a small, part-time business that only takes occasional card payments, SumUp may be a suitable entry-level choice.
However, if you need a more robust, scalable, and reliable payment provider with faster transactions and better customer support, yetipay is the stronger option.
Next Steps: Make the Right Choice for Your Business
If you’re considering switching from SumUp to a provider with faster transactions, better support, and reliable hardware, take a look at our guide on switching providers.
Still exploring your options? Check out our comparisons with other providers:
For businesses that rely on fast, secure, and scalable payment solutions, yetipay is the clear choice.
