yetipay vs Dojo: Which is Right for You?

March 14, 2025
8 min read

Choosing the right card machine provider can make a huge difference to your business. Dojo is a popular choice, known for its fast transactions, but does it come with hidden costs? yetipay, on the other hand, focuses on predictable pricing, reliable support, and seamless payment experiences.

If you’re comparing your options, this guide will break down how yetipay and Dojo compare across pricing, transaction speed, customer support, and overall business value.

If you’re also considering Square or SumUp, check out our other comparisons:

yetipay vs Square

yetipay vs SumUp

Why Businesses Choose yetipay or Dojo

Both yetipay and Dojo are designed for businesses that need fast, reliable payments, but they have key differences that can affect your costs and customer experience.

Common Reasons Businesses Switch from Dojo

Issue How It Affects Your Business
Unexpected fee increases Makes budgeting difficult
Extra costs for platform access Hidden fees add up over time
Limited customer support Delays in resolving payment issues

If you’ve experienced any of these issues with Dojo, switching to yetipay could be the solution. Our switching guide outlines how to make the transition smoothly.

Pricing and Fees: Transparency vs. Hidden Costs

Understanding how much you’ll actually pay is essential when choosing a card machine provider. Many businesses have been caught off guard by unexpected fee increases, as highlighted in the British Retail Consortium’s report.

Dojo’s Pricing Model

Dojo markets itself as a fast and flexible payment provider, but some businesses have reported unexpected fee hikes and extra platform charges. While the transaction fees are competitive at first, costs can rise over time.

yetipay’s Predictable Pricing

yetipay offers clear, all-in-one pricing with no hidden fees. Businesses know exactly what they’re paying, which makes financial planning easier. If you’re looking for stability, our pricing breakdown explains the cost savings in detail.

Transaction Speed and Reliability

Fast transactions are crucial, especially in high-traffic environments like retail and hospitality.

Dojo’s Speed Promise

Dojo promotes faster processing times, often marketing its transactions as faster than competitors’ terminals. While this can be beneficial, some businesses have reported inconsistencies in speed and reliability.

yetipay’s High-Performance Transactions

yetipay offers instant processing and stable performance, ensuring quick payments without unexpected slowdowns. Whether it’s a peak-hour rush or a quiet period, yetipay’s system is built for reliability.

If you’re switching providers and concerned about downtime, our guide on avoiding disruptions during a switch can help.

Customer Support: Who’s There When You Need Help?

Nothing is more frustrating than having an issue with your card machine and not being able to get immediate help.

Dojo’s Support Model

Dojo offers customer support, but response times can vary, and some businesses have found delays in resolving urgent issues.

yetipay’s 24/7 Real-Person Support

yetipay provides round-the-clock customer service via phone, chat, and email. If you have an issue, you get immediate help from a real person—not an automated response or long waiting times.

For businesses that rely on fast and reliable support, yetipay ensures that payments never stop.

Hardware and Payment Features

A good card machine should be fast, reliable, and easy to use.

Dojo’s Hardware

Dojo offers a sleek, modern card machine with contactless and chip-and-PIN functionality. However, some businesses have reported that connectivity issues can occasionally slow down transactions.

yetipay’s Card Terminals

yetipay provides high-performance devices that are built for speed and reliability. Whether you run a busy retail shop or a bustling café, yetipay’s secure and user-friendly devices ensure a smooth checkout experience.

If you’re looking for a seamless upgrade, our guide on choosing the right card machine offers practical advice.

Security and Compliance

Security is a top concern for any business accepting card payments. The UK Finance Annual Payments Report highlights the importance of secure, PCI-compliant transactions.

Dojo’s Security Features

Dojo provides industry-standard PCI compliance and fraud protection, ensuring secure transactions.

yetipay’s Enhanced Security Measures

yetipay not only meets PCI DSS compliance but also includes advanced fraud prevention tools, reducing the risk of chargebacks and fraudulent transactions.

Final Verdict: yetipay or Dojo?

If you’re looking for fast payments and a sleek card machine, Dojo might seem like a good option. However, businesses should be aware of potential hidden fees and customer support limitations.

For those who need transparent pricing, 24/7 support, and reliable transaction speed, yetipay is the stronger choice.

Feature Dojo yetipay
Pricing Competitive at first, but fees can increase Clear, all-in-one pricing with no surprises
Transaction Speed Fast, but inconsistent for some users Consistently fast and stable payments
Customer Support Limited availability, response delays 24/7 real-person support
Hardware Sleek terminals with modern design High-performance, reliable devices
Security & Compliance PCI compliant, basic fraud protection Enhanced fraud protection and compliance

Next Steps: Making the Right Choice for Your Business

If you’re concerned about unexpected fees or slow customer support, switching to a provider with more transparency and reliability can save you time and money in the long run.

Find out how easy it is to switch in our guide to switching providers.

Still comparing options? See how yetipay stacks up against other providers:

yetipay vs Square

yetipay vs SumUp

yetipay vs Worldpay

Choosing the right provider means having confidence in your pricing, support, and transaction speed. yetipay is built to give businesses peace of mind, predictable costs, and seamless payments—without the hassle of hidden fees or unreliable service.

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