In this guide, we compare yetipay and Takepayments across pricing, hardware, support, and overall business value to help you decide which provider is the better fit.
If you’re also considering Worldpay or Dojo, check out our other comparisons:
Why Businesses Choose yetipay or Takepayments
Takepayments promotes its custom pricing plans, while yetipay focuses on transparent, all-in-one pricing. Both providers offer card machines for businesses that need fast and reliable payments, but there are key differences that can affect cost, reliability, and support.
Common Reasons Businesses Switch from Takepayments
If you’re experiencing any of these frustrations, switching to a provider with more reliable support and clearer pricing could be the right move. Our switching guide explains how to change providers without disrupting your business.
Pricing and Fees: Transparency vs. Custom Quotes
A payment provider’s pricing structure can make a big difference to your bottom line. The British Retail Consortium recently reported that hidden fees and unclear pricing structures are costing businesses more than they realise.
Takepayments’ Custom Pricing Model
Takepayments doesn’t display fixed rates on its website, instead offering tailored pricing based on business size and transaction volume. While this might seem flexible, it can make it harder to predict long-term costs, and some businesses report higher-than-expected fees after signing up.
yetipay’s Transparent Pricing
yetipay offers clear, predictable pricing with no hidden fees. Businesses know exactly what they’re paying each month, making budgeting much easier. If you prefer upfront costs without unexpected add-ons, our pricing guide breaks it down in detail.
Card Machine Performance and Reliability
A slow or unreliable card machine can frustrate customers and lead to lost sales.
Takepayments’ Terminals
Takepayments offers various card machines, but many of them are older models that can be prone to technical issues. If your terminal fails, you may have to wait days for a replacement, leading to potential downtime.
yetipay’s Reliable, High-Performance Devices
yetipay provides modern, high-speed terminals with next-day replacements if anything goes wrong. This ensures that businesses can keep accepting payments without disruption.
If you’re considering an upgrade, our guide to choosing the right card machine provides useful insights.
Customer Support: How Easy Is It to Get Help?
Good support can make or break your experience with a payment provider.
Takepayments’ Support Limitations
Takepayments offers customer support, but response times can vary, and some businesses report long waits when they need urgent help.
yetipay’s 24/7 Instant Support
yetipay provides round-the-clock support via phone, chat, and email. If you ever need help, you can speak to a real person instantly—not a chatbot or automated response.
For businesses that can’t afford downtime, yetipay’s support ensures that payment issues are resolved quickly. Check out our guide to avoiding downtime when switching card readers for more tips.
Hidden Fees: What to Watch Out For
Some providers charge extra fees that businesses don’t always notice until later.
Takepayments’ Extra Costs
Many businesses using Takepayments report additional charges for online and phone transactions, making it harder to budget for payment processing costs.
yetipay’s One-Fee Structure
yetipay offers a simple, all-in-one pricing model, so businesses don’t have to worry about extra charges for different payment methods.
If you’re trying to reduce payment costs, the UK Finance Annual Payments Report provides useful data on how businesses can save.
Final Verdict: yetipay or Takepayments?
Takepayments may seem like a flexible solution for businesses that want custom pricing, but its older terminals, longer support wait times, and extra fees for online transactions can create challenges.
yetipay, on the other hand, offers clear pricing, reliable devices, and 24/7 instant support, making it a strong choice for businesses that need fast and dependable payment solutions.
Next Steps: Finding the Right Provider for Your Business
If you’re frustrated with slow support, outdated hardware, or hidden fees, it might be time to switch to a provider that offers more reliability and transparency.
Find out how easy it is to switch in our guide to switching providers.
Still comparing your options? See how yetipay stacks up against other providers:
Choosing the right provider can save your business time, money, and unnecessary stress. yetipay makes payments simple, reliable, and fully supported—so you can focus on running your business.
