About us:
We’re yetipay, based in vibrant Soho, London. Our mission is to build the world's most loved, fun, and importantly, leanest payments company. We want to make the mundane magical!
Our target is to process over £100bn per year and we are well on our way, achieving >700% revenue growth in 2024 with no signs of slowing down (we just soft-launched in 3 countries last month).
Inventors of the world's first contactless tip jar, the world's first leave-at-table device, and the world's first payment terminal allowing tips to go directly to staff, it’s fair to say we’ve had a busy few years since launching.
We have proven growth channels and are investing heavily in ‘product’ to ensure we can achieve our lofty goals.
yetipay could be your next big career leap if you're smart, hardworking, and enjoy good vibes. Help us build the next generation of at-scale payments companies.
About the Role
We operate in the UK and across 9 EU markets - and launched in Spain & Italy last quarter! We are growing our UK customer base rapidly and are looking to accelerate that further. With that expansion comes the need for smart, ambitious and resourceful people to help us on the journey.
As an activation agent you’ll be instrumental in supporting our aggressive growth by consistently attending customer appointments for in-person onboarding/activation and hardware installation. You’ll be responsible for ensuring all yetipay customers in your geographic area are activated within 48 hours of ordering a device.
You’ll work closely with sales, operations and customer support to ensure all yetipay customers receive first-class service from onboarding all the way through to activation. This is a hands-on, fast-paced role for someone ready to learn and make a real impact fast.
Successful candidates will quickly progress into full-time Business Development Managers (BDM) - responsible for selling directly to customers (with OTE earnings up to £100k for top performers).
What You'll Do
- Attend customer appointments for an in-person activation (installation and product demo)
- Answer any customer questions regarding the product or their contract
- Build strong customer relationships through professional conduct and warm service
- Ensure all customers are activated within 48 hours of their device order
- Meet and exceed daily/weekly KPIs and performance targets
What You'll Bring
- Experience in a customer facing role
- Reliability and trustworthiness - you will be expected to attend all appointments booked in your calendar
- Means to travel in your geographic area - whether by public transport or personal means
- A hunger to progress into a sales role
- Organised, persistent, and motivated by success
- Tech-savvy – interested in payments and the products that fall within this space
- Resilient, energetic, and enthusiastic with a positive, can-do attitude
Why yetipay?
- We are growing exceptionally fast (>700% last year and no sign of slowing down)
- We are not a flash in the pan - well funded with clear line of sight to profitability
- Our market is massive, our competitors are slow and we have a strategy that works
- The team is inviting, intelligent and work incredibly hard to achieve our goals
- You’ll own a piece of the pie - equity grants for every new joiner
- Plus, all the usual benefits:
- 25 days holiday per annum + birthdays off
yetipay (TableYeti Ltd) is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you do not tick all of the above boxes but think you’d be great in the role please DO apply! The right person will be a fast learner and will see any gaps as growth opportunities.
This job description is designed to outline the main duties and requirements of the role and is not intended to be an exhaustive list. The successful candidate may be required to undertake additional tasks as necessary to meet the business's needs.